Refund Policy:
• Customers can request a refund within 10 working days of delivery if the product is undamaged, unused, and in its original condition with all original packaging and accessories intact.
• The refund amount will be credited to the buyer’s bank account within 10 working days after verifying the returned product’s condition.
Valid Reasons for Refund:
1. Wrong Product Received – If the product delivered is different from what was ordered.
2. Defective or Damaged Product – If the product is found to be defective or damaged upon delivery. (Must be reported within 24 hours of delivery.)
3. Order Cancellation – If the order is canceled before shipment, a full refund will be processed.
Important Notes:
• The refund request will only be accepted if the issue is reported within 10 working days of delivery.
• The product must be returned in unused condition with original packaging and tags.
• Before returning the product, please share a clear video and images of its condition via WhatsApp at +91 8692006633.
• The refund will be processed only after the returned product has been verified.
Exchange Policy:
• Customers can request an exchange within 10 working days of delivery if the product is undamaged, unused, and in its original condition with all original packaging and accessories intact.
• The exchanged product will be dispatched within 10 working days after verifying the returned product’s condition.
Valid Reasons for Exchange:
1. Wrong Product Received – If the product delivered is different from what was ordered.
2. Defective or Damaged Product – If the product is found to be defective or damaged upon delivery. (Must be reported within 24 hours of delivery.)
3. Missing Parts or Accessories – If any part of the product is missing upon delivery.
Important Notes:
• The exchange request will only be accepted if the issue is reported within 10 working days of delivery.
• The product must be returned in unused condition with original packaging and tags.
• Before returning the product, please share a clear video and images of its condition via WhatsApp at +91 8692006633.
• The exchanged product will be shipped once the returned product has been verified.